Coronavirus Travel Update
Last Updated: April 2, 2020
A Message from Smithsonian Journeys on the COVID-19 outbreak
Due to the rapidly changing nature of the Coronavirus (COVID-19) situation, we wanted to share our updated policies and thoughts. The safety and health of our travelers and staff is always our top priority. To ensure your safety and to support the global mitigation efforts to control the spread of the disease, we have made the decision to cancel all Smithsonian Journeys trips through May 31, 2020.
We know that those of you with travel plans beyond May also have questions. We will continue to closely monitor global developments and follow the advice of the U.S. Department of State (DOS), the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) as well as other public health authorities and officials in the destinations we visit.
As the situation is fluid, we will be in touch with you immediately if there are any updates on your specific trip. In the meantime, we have adjusted our cancellation policies to provide more flexibility for those who prefer not to travel now. For any departures between June and September 2020, you may postpone your trip to a later date without any cancellation fee or penalty.
Please contact us at 877-338-8687 or firstname.lastname@example.org if you have specific questions regarding your upcoming reservation.
We are sorry this situation is impacting your travel plans, and when the world is ready, we hope we have the opportunity to welcome you on a future Smithsonian Journeys trip. We've made our payment terms more flexible for those of you who would like to start planning 2021 travel but want the peace of mind of knowing you can change your plans. Reserve your 2021 journey before December 31, 2020 and you may cancel up to 95 days before the departure date and receive a full refund.*
Thank you for choosing to travel with Smithsonian Journeys and supporting our educational mission to preserve our heritage, discover new knowledge, and share our resources with the world.
Senior Vice President
*Offer valid for new bookings received between April 2 - December 31, 2020. This offer is applicable to all Smithsonian Journeys trips except for private jet, active, and tailor-made journeys.