COVID-19 Travel Update
Last Updated: August 20, 2020
A Message from Smithsonian Journeys on the COVID-19 outbreak
Due to the changing nature of the Coronavirus (COVID-19) situation, we wanted to share our updated policies and thoughts. The safety and health of our travelers and staff is always our top priority. To ensure your safety and to support the global mitigation efforts to control the spread of the disease, we have made the decision to cancel Smithsonian Journeys trips through October 31, 2020.
We know that those of you with travel plans beyond October also have questions. We will continue to closely monitor global developments and follow the advice of the U.S. Department of State (DOS), the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) as well as other public health authorities and officials in the destinations we visit.
As the situation is fluid, we will be in touch with you immediately if there are any updates on your specific trip. In the meantime, we have adjusted our cancellation policies to provide more flexibility for those who prefer not to travel now. For departures through the end of 2020, you may postpone your trip to a later date without any cancellation fee or penalty.
The decision to travel is a personal one; each of us has to determine our own comfort level with travel. To help you make your decision, we have outlined the extra health and safety measures we are taking across all facets of our future Journeys. And to provide you more peace of mind, we have made our payment terms more flexible so you can make future travel plans with the confidence of knowing you can change your plans if needed. Any 2021 trip you book by December 31, 2020 may be cancelled up to 95 days prior to the departure date, and you'll receive a full refund.*
Please contact us at 877-338-8687 or firstname.lastname@example.org if you have specific questions regarding your upcoming reservation.
Thank you for choosing to travel with Smithsonian Journeys and supporting our educational mission to preserve our heritage, discover new knowledge, and share our resources with the world.
Senior Vice President
*Offer valid for new bookings received between April 2 - December 31, 2020. This offer is applicable to all Smithsonian Journeys trips except for private jet and tailor-made journeys.